Privacy Policy

1. Introduction

Welcome to FixMyLife ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you use our service, we collect information that you provide directly to us, including:

• Account information: When you create an account, we collect your name, email address, and other contact information.
• Profile information: Information you add to your profile, such as profile picture, location, and preferences.
• Content: Information you provide when using our services, including TikTok URLs, YouTube titles, descriptions, and scheduling preferences.
• Communications: Information you provide when contacting us, including feedback and support requests.

2.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

• Device information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage information: Information about your use of our services, including pages visited, features used, and actions taken.
• Log information: Information automatically logged by our systems, including IP address, browser type, referring/exit pages, date/time stamps, and clickstream data.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: To operate and maintain our services, develop new features, and enhance user experience.
• Communication: To communicate with you about our services, respond to inquiries, and provide customer support.
• Marketing: To send promotional messages, updates, and other information that may interest you (with your consent where required).
• Security and fraud prevention: To detect, prevent, and address fraud, security issues, and technical problems.
• Legal compliance: To comply with legal obligations and enforce our terms and policies.

4. Information Sharing

We may share your information in the following circumstances:

• With service providers: We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• With YouTube and other platforms: To fulfill the functionality of our services, we share necessary information with YouTube and other platforms you connect with.
• For legal reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
• With your consent: We may share information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review our privacy policy periodically.